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Claire Hugman

Posts by Claire Hugman :

October, 31 2019

Bridging the Expertise Gap: Where Technology Fits

system design System Integrators innovation Customer Experience efficiency intelligent system design Expertise Gap

“Believing there is a bridge from where you are to where you want to go is 99% of the battle. The other 1% is to cross it.” This quote from business author Richie Norton depicts the first step of the [...] Read More

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September, 23 2019

Avoid a Two-Step Site Survey Process—And Live It Up!

system design System Integrators innovation Customer Experience Success efficiency intelligent system design

The Texas Two Step is a classic dance that people enjoy in dancehalls across the country. While repeating the same move for the entirety of a song is enjoyable, having to repeat everything you do at w[...] Read More

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August, 19 2019

System Integration’s Troubling Game of Telephone

security technologies system design System Integrators innovation Customer Experience Success

Whether or not the troubling game of telephone is familiar, the story behind it applies to all system integrators in today’s business. It is so easy for crucial information to get caught up in the fra[...] Read More

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July, 25 2019

System Integration’s Needle in the Haystack

Design Tools system design System design tool System Integrators The cloud integration innovation

The human brain is only able to organize and remember so much. Between family life, work life, social life, and basic daily functions, the human brain begins to lose track. When it comes to work proje[...] Read More

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May, 28 2019

Do You Have "Customers" or "Raving Fans"? Learn the Difference for Business Value

case study Service Business Success Customer Experience

What's a business without its customers? Although it's tempting to believe that the company’s product and its business operations are the key to profits, it is crucial to remember that a business woul[...] Read More

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April, 30 2019

How a Poorly Run Site Survey Creates a Domino Effect

Security Industry Trends security technologies system design System Integrators innovation

Having an efficient and effective means of creating a site survey can be the difference between a well-executed project and a bad experience for everyone involved. As SDM Magazine put it, “Networks ha[...] Read More

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March, 07 2019

Quit Running Away! Three Steps to Embrace Change in a Rapidly Evolving Industry

Design Tools security technologies System design tool system integrator System Surveyor Tips for system design integration innovation disruption

Disruption Causes Change You probably remember the story of Kodak. Once a giant in the film and photography industry, the billion-dollar business fell apart over one missed opportunity. Steven Sasson,[...] Read More

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June, 11 2017

[A 5-Part Series] Tips to Use System Surveyor: #5 MAINTENANCE

News Maintenance System design tool

It’s Maintenance Time! How a Digital Floor Plan Can Improve System Maintenance and Reduce TCO Sales Design Installation Service Maintenance* There are hidden costs with nearly anything we purchase in [...] Read More

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April, 18 2017

[A 5-Part Series] Tips to Use System Surveyor: #4 SERVICE

Service System design tool System Surveyor Tips and Tools Tips for System Surveyor

Easing the world of Service! Why a digital floor plan makes Service more efficient. Read More

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March, 14 2017

[A 5-Part Series] Tips to Use System Surveyor: #3 INSTALLATION

installation System design tool Tips and Tools Tips for System Surveyor

Now, it’s Installation time! Find out why having a digital floor plan will make INSTALLATION easy, fast and efficient. Sales Design INSTALLATION* Service Maintenance Every day, installers face the dif[...] Read More

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