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October, 31 2019

Bridging the Expertise Gap: Where Technology Fits

system design System Integrators innovation Customer Experience efficiency intelligent system design Expertise Gap

“Believing there is a bridge from where you are to where you want to go is 99% of the battle. The other 1% is to cross it.” This quote from business author Richie Norton depicts the first step of the [...] Read More

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September, 23 2019

Avoid a Two-Step Site Survey Process—And Live It Up!

system design System Integrators innovation Customer Experience Success efficiency intelligent system design

The Texas Two Step is a classic dance that people enjoy in dancehalls across the country. While repeating the same move for the entirety of a song is enjoyable, having to repeat everything you do at w[...] Read More

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August, 19 2019

System Integration’s Troubling Game of Telephone

security technologies system design System Integrators innovation Customer Experience Success

Whether or not the troubling game of telephone is familiar, the story behind it applies to all system integrators in today’s business. It is so easy for crucial information to get caught up in the fra[...] Read More

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May, 28 2019

Do You Have "Customers" or "Raving Fans"? Learn the Difference for Business Value

case study Service Business Success Customer Experience

What's a business without its customers? Although it's tempting to believe that the company’s product and its business operations are the key to profits, it is crucial to remember that a business woul[...] Read More

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